Delivery and Returns

 

UK DELIVERY -

ALL ORDERS ARE POSTED VIA ROYAL MAIL TRACKED SERVICE AND YOU WILL RECEIVE YOUR ORDER WITHIN 5 WORKING DAYS

PLEASE NOTE IF AN ITEM IS PRE ORDER YOUR WHOLE ORDER WILL BE DISPATCHED ON THE STATED PRE ORDER DATE. 

Please note delivery times are a rough guide and there could be a delay within Royal Mail. We will try to assist where possible and aim to keep these dates but can be totally out of our control

IRELAND -

TRACKED ROYAL MAIL (UPTO 5 WEEKS) 

PLEASE NOTE THE CUSTOMER IS RESPONSIBLE FOR ANY CUSTOM CHARGES AND PLEASE ALLOW UPTO 5 WEEKS FOR YOUR ORDER TO ARRIVE

If you order contains a pre order item your whole order will be sent on the dispatch date stated as you have only paid for one shipping cost. 

 

 

RETURNS

All items purchased from Manor Hair may be returned within 14 working days of recieving for a full refund. The items need to be in original condition, not damaged or used. Please contact holly@manor-hair.co.uk before returning your items. Buyer is responsible for paying for return postage and ensuring they get proof of postage.

Faulty items will be replaced within 30 days of purchase. Will need proof of fault or damage to items. Please email holly@manor-hair.co.uk and we will be happy to help with any concerns.

Please note orders cannot be cancelled once placed but can be returned on receipt of order.